Plan your visit

FAQ

Frequently asked questions

• How can I book a visit for a group/school class?

  Depending on the tour, you can either book the group visit directly in the online shop or enquire via our visitor centre.

  Please note: Group visits are only possible in combination with a museum tour.

• Is there a café/restaurant in the museum?

  On Saturdays and Sundays, Café Glück's mobile café is parked in front of our museum on the Rhine side, serving fresh coffee and more. Cozy seating on the terrace and in the entrance area invites you to linger.

  Inside the building, we offer three self-service stations with delicious snacks, cold and hot drinks.

• How much time should I plan for a visit?

  There is so much to see and experience here that you could spend a whole day in the museum. But an hour and a half or two hours is also enough time for a wonderful experience. You are more than welcome to stay as long as you want!

• How do I get to the roof of the museum?

  Use of the roof and play areas is included in the admission price. You can reach the top via the permanent exhibition.

  A little tip: you can borrow balls for a quick game free of charge at the entrance desk.

• Are there parking facilities near the museum?

  Parking is available in the immediate vicinity in the underground car park Rheinauhafen. The stairways 1.01 and 1.02 in the "red area" of the underground car park lead directly to the entrance of the museum. A short distance away, a lift in area 1.03 also offers barrier-free access to the building.

• Where is the German Sport & Olympia Museum located?

  The museum is open from Tuesday to Sunday and on public holidays from 10 am to 6 pm. The museum is closed on 24 and 25 December, New Year's Eve and New Year's Day, and during Carnival. During the school holidays the museum is also open on Mondays.

• Is the museum with free admission on “KölnTag”?

  “KölnTag”, when Cologne residents enjoy free admission to Cologne's museums on the first Thursday of every month, does not apply to the German Sports & Olympic Museum, as it is not a municipal museum.

• Is photography or filming allowed in the exhibitions?

  Photography and filming for private purposes is generally permitted. The use of flashes, tripods or other technology is not permitted. Photography and filming in a commercial context can only take place by prior arrangement. In this case, please contact the press office.

• Who can I contact if I have lost something in the museum?

  In this case, our visitor service will be happy to help. Our friendly staff can be reached from Monday to Friday, between 10 am and 5 pm. Phone: +49 221 33609 54 or e-mail: besucher@sportmuseum.de

• Is there Wi-Fi?

  Free Wi-Fi (Hotspot Sportmuseum) is available throughout the museum.

• Is there an audio guide?

  Currently, there is no audio guide available. Feel free to ask our museum guides about the exhibition.

• Can I rent rooms in the museum for an event?

  We are happy to rent out rooms and host events of various sizes and types - also on the terrace or on the roof of the building. For further information, please contact our events department. By phone +49 (0)221 33609 60 or by e-mail: veranstaltung@sportmuseum.de.

• Are dogs allowed in the museum?

  For safety and hygiene reasons, dogs are not permitted on the premises. Exceptions are assistance dogs that aid a person's mobility and orientation.

• Are there lockers?

  Lockers are available behind the cash desk for the safe storage of personal belongings such as bags, jackets, etc. You will need a 1 euro coin for this, which will be returned to you later.

• Is there a free cloakroom for groups?

  We provide a mesh box for each group. Please bring €10 for the key deposit. This will of course be returned to you.

We couldn't answer your question?

Please feel free to contact our visitor center by phone (+49 221 33609 0) or by e-mail.